Shipping Policy

1. Introduction

At WebGuard Hosting Limited, most of our products and services are digital, including web hosting, VPS, dedicated servers, software licenses, SSL certificates, and related services. This Shipping Policy explains how digital and, if applicable, physical deliveries are handled.

2. Company Information

• Company Name: WebGuard Hosting Limited
• Phone: +371 32271581
• Email: [email protected]
• Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

3. Digital Products Delivery

For digital products such as hosting accounts, VPS, dedicated servers, licenses, and SSL certificates:

• Delivery is instantaneous or occurs within a few hours after payment confirmation.
• Access credentials, license keys, or download links are sent via the email address provided during registration.
• It is the customer’s responsibility to provide accurate email information to ensure timely delivery.

4. Physical Products (if applicable)

In the rare case of shipping physical goods (hardware, documentation, or promotional items):

• Shipping is only available to the address provided at the time of purchase.
• Estimated delivery times will be provided at checkout or confirmed via email.
• Shipping costs, customs duties, and taxes may apply depending on your location.

5. Shipping Issues and Delays

We strive to ensure timely delivery of all products and services. However, WebGuard Hosting Limited is not responsible for delays caused by:

• Incorrect or incomplete customer information
• Third-party payment processing delays
• Mail or courier service disruptions (for physical items)
• Technical issues outside our control

6. Customer Support

If you encounter any issues receiving your digital product or physical shipment, please contact our support team immediately:

• Phone: +371 32271581
• Email: [email protected]

7. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Updates will be posted on this page with an updated effective date. Continued use of our services constitutes your acceptance of any changes.

By purchasing products or services from WebGuard Hosting Limited, you acknowledge that you have read, understood, and agree to this Shipping Policy.