Privacy Policy

1. Introduction

WebGuard Hosting Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including web hosting, VPS, dedicated servers, and related services. By using our services, you agree to the practices described in this policy.

2. Company Information

• Company Name: WebGuard Hosting Limited
• Phone: +371 32271581
• Email: [email protected]
• Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

3. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and account credentials.
• Technical Information: IP address, browser type, operating system, and usage data.
• Payment Information: Credit card details or other payment methods used to pay for our services.
• Communication Data: Emails or messages sent to or received from our support team.

4. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing and managing your hosting services
• Billing, invoicing, and account verification
• Improving our services and customer support
• Sending important service updates and notices
• Preventing fraudulent or unauthorized activity

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• With service providers or partners who assist in delivering our services
• When required by law or legal process
• To protect our rights, property, or safety, or that of our users

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or storage system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and improve overall service quality. You can disable cookies through your browser settings, but some features may not function properly without them.

8. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights

You have the right to access, update, correct, or request deletion of your personal information. You may also object to certain data processing activities or withdraw your consent at any time. To exercise your rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: +371 32271581
• Email: [email protected]
• Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.